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Complaints statistics complaints statistics. Customer satisfaction survey outcome of complaint satisfied* 46 %satisfied 66 52 satisfied* quickly speed of.

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Importance of customer satisfactionstatistics. It costs between five and six times more to attract a new customer than to keep an existing one.

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We are all familiar with the statistics. It costs 5 to 10 times more to acquire a new customer that it does to retain an existing one.

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